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YOUR PRIVACY MATTERS

At GoodBidders, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. INFORMATION WE COLLECT

1.1 Information You Provide

Account Information:

• Name
• Email address
• Company name
• Phone number
• Billing address
• Payment information (processed securely via Stripe)

Product Data:

• Product codes and barcodes
• Product titles and descriptions
• Prices and categories
• Photos and images
• Inventory information
• Notes and custom fields

1.2 Information Automatically Collected

Technical Data:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website

2. HOW WE USE YOUR INFORMATION

2.1 Provide the Service

• Process your account registration
• Authenticate your login
• Enable product scanning and listing
• Sync data across devices
• Generate reports and analytics
• Process payments

2.2 Improve the Service

• Analyze usage patterns
• Fix bugs and errors
• Develop new features
• Optimize performance

2.3 Communicate with You

• Send transactional emails (receipts, confirmations)
• Provide customer support
• Send product updates and announcements
• Send marketing communications (with your consent)

3. HOW WE SHARE YOUR INFORMATION

3.1 We Share Information With:

Service Providers:

• Firebase/Google Cloud - Data storage and hosting
• Stripe - Payment processing
• Web3Forms - Form submissions
• Google Analytics - Usage analytics

Marketplace Partners:

• eBay, Amazon, Home Depot, Target, Walmart - To create listings on your behalf
• Only product data necessary for listing creation

3.2 We DO NOT:

4. DATA SECURITY

4.1 Security Measures

We implement industry-standard security practices:

• SSL/TLS encryption for data in transit
• Encrypted data storage
• Secure Firebase authentication
• Regular security audits
• Firewall protection
• Access controls and permissions

4.2 Payment Security

• PCI-DSS compliant payment processing via Stripe
• We do not store credit card numbers
• Tokenized payment information

5. DATA RETENTION

5.1 Active Accounts

We retain your data while your account is active and for legitimate business purposes.

5.2 Cancelled Accounts

6. YOUR PRIVACY RIGHTS

6.1 Access and Portability

You have the right to:

• Access your personal information
• Download your data in a portable format (CSV, JSON)
• Request a copy of information we hold about you

How to exercise: Email Support@goodbidders.com

6.2 Correction and Update

You can:

• Update your account information in your dashboard
• Request correction of inaccurate data
• Update preferences anytime

6.3 Deletion

You can request:

• Deletion of your account
• Deletion of specific data
• Right to be forgotten (where applicable)

6.4 Opt-Out

You can opt out of:

• Marketing emails (unsubscribe link in emails)
• Analytics tracking (browser settings)
• Cookie tracking (cookie preferences)

Note: You cannot opt out of transactional emails related to your account.

7. COOKIES AND TRACKING

7.1 Types of Cookies We Use

Essential Cookies (Required):

• Authentication and security
• Session management
• Service functionality

Analytics Cookies (Optional):

• Google Analytics
• Usage patterns
• Performance monitoring

7.2 Managing Cookies

You can control cookies through:

• Browser settings (block or delete cookies)
• Cookie preference center on our website
• Opt-out tools provided by analytics providers

8. GDPR RIGHTS (EU/UK RESIDENTS)

For EU and UK residents, you have additional rights:

• Right to Access: Request what data we hold about you
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

9. CCPA RIGHTS (CALIFORNIA RESIDENTS)

California residents have the right to:

• Right to Know: What personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of sale of personal information (we don't sell!)
• Right to Non-Discrimination: We won't discriminate for exercising your rights

10. CHILDREN'S PRIVACY

Age Requirement:

• Our Service is not intended for children under 18
• We do not knowingly collect information from minors
• If we discover we've collected data from a child, we will delete it immediately

11. INTERNATIONAL DATA TRANSFERS

11.1 Data Location

Your data is primarily stored in the United States (Firebase/Google Cloud servers).

11.2 EU/UK Users

For EU and UK residents:

• We comply with GDPR requirements
• Data transfers are protected by Standard Contractual Clauses
• You have additional rights under GDPR (see Section 8)

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make changes:

• We will update the "Last Updated" date
• We will notify you by email for material changes
• Continued use after changes constitutes acceptance

13. CONTACT US

PRIVACY POLICY SUMMARY